Welcome! I'm Farida Yesmin
Educator at Gifted Center
I am an educator and quality assurance professional committed to helping students reach their highest potential. With a strong background in statistics and experience spanning classroom teaching, private tutoring, and industry, I am passionate about making complex ideas accessible and engaging for learners of all ages. I believe that clear communication, patience, and encouragement can transform a student's confidence and ability to succeed. My goal is to create supportive, challenging, and inspiring learning experiences that foster curiosity and lifelong learning. I am dedicated to empowering others through education and to making a positive, lasting impact in my community.
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Skills
Customer Service
Over 10 years of experience in customer service, tutoring, education, and quality assurance. Skilled at building rapport with diverse clients and students, resolving issues efficiently, and communicating complex ideas in an accessible way.
Education
Experienced in tutoring, curriculum design, instructional leadership, and student mentorship, with a focus on creating supportive and engaging learning environments.
Quality Assurance
Extensive background in quality assurance, manufacturing, and management, with proven expertise in process improvement and documentation.
Experience
Tutor (Math, Science & English)
Lead small-group sessions for Grades 1–8, maintaining 90% average engagement through interactive activities. Prepare lesson plans aligned with the Ontario curriculum and provide regular progress updates to parents and guardians.
Teaching Assistant (TA)
Supported undergraduate statistics and math courses at Trent University by assisting in labs, grading assignments, and providing individualized student support. Consistently communicated complex concepts in clear, accessible language.
In-Home Tutor
Provided personalized tutoring in a dedicated home classroom for neighbourhood children (ages 5–14), helping most students improve by a full letter grade or more. Managed all communication, scheduling, and maintained a safe, welcoming learning environment.
CMM Quality Assurance Inspector
Liaised with production and customer engineers at Magna Power Train, logging 10,000+ SAP tickets annually with 100% accuracy. Provided real-time phone support to operators, reducing downtime by 12%.
Retail Store Manager
Achieved 98% customer satisfaction at Hydra Leatherland by resolving inquiries and coaching staff in rapport-building. Managed cash, inventory, and schedules; analyzed KPIs to optimize staffing and reporting.